Position Description

  • Analyzing, understanding and documenting the business processes in details where required,
  • Identifying new process opportunities, accurately analyzing and estimating new processes, quickly assessing feasibility,
  • Designing process automation solutions in accordance with standard design principles and conventions,
  • Identifying, establishing and communicating the technical infrastructure requirements,
  • Developing new RPA solutions (Blue Prism) using core workflow principles that are efficient, well structured, maintainable and easy to understand,
  • Supervising creation of process definition documentation and creating solution design documentation as well as technical requirements,
  • Supporting existing processes and implementing change requirements as part of a structured change management process.
  • Mentoring colleagues, providing advice and guidance on best practice and core development techniques (.NET),
  • Maintaining and supporting RPA and automation solutions in production environment within the agreed SLAs,
  • Working within project planning constraints, communicating any identified project risks and issues to the project leader,
  • Tracking the actual benefits from deployed solutions / projects by using internal tools,
  • Performing integration and facilitating UAT testing throughout the ALM QC, gathering necessary sign-offs for go-live (if needed creating required documentation),
  • Acting as an example of a team player for the direct reports,
  • Understanding 3M processes and identifying high value opportunities for simplification and automation,
  • Learn and become expert in automation and process management tools,
  • Developing workflow solutions to simplify process operations for our GSCs,
  • Delivering value to business.


  • Minimum 2 years of professional experience in IT development or analytical business services,
  • University degree (B.Sc. or M.Sc.) in IT or relevant experience,
  • At least 2+ years of programming experience in .Net technology (C#, VB.Net, Windows platforms),
  • Familiarity with process improvement and transformation methodologies like Lean Six Sigma, Kaizen etc.,
  • Experience in working with Application Servers, Multilayer Infrastructure such as Citrix, VMWare, Windows Server, MS SQL, IIS, Virtual Desktop, etc.,
  • Experience in working at an global / multi-cultural environment,
  • Experince in Windows COM / APIs good understanding and presentation layer integrations, screen scraping,
  • Knowledge in DB design and development (e.g. SQL),
  • Experience with any of the following frameworks or methodologies: Hybrid Agile methodologies, SDLC,
  • Fast learning and well developed analytical thinking, design thinking and problem solving skills.
  • Good analytical skills, understanding of new business processes and ability to design hybrid automation solution
  • Fluent in English,

Good to have:

  • Familiarity with Cognitive technologies (NLP, Machine Learning, chat bots),
  • Knowledge and experience in working with RPA Tools (Automation Anywhere, Blueprism, UIPath),
  • Knowledge of JavaScript, ASP web development, SAP scripting, Python, TensorFlow, Azure for machine learning, Selenium library for web automation,
  • Knowledge of ERP systems such as SAP, Vendavo, SalesForce,
  • Knowledge of MS Office 365 (MS Dynamics, PowerBI, SahrePoint, MS Flow, etc.),
  • Experience in VBA scripting for Excel (developing Excel macros).


  • Attractive compensation
  • Private medical care
  • Life insurance
  • Retirement scheme
  • Multisport card
  • Opportunity to work globally as part of an international organization
  • Work in a dynamic, respectful, inclusive and friendly environment with open door policy
  • Unique organizational culture focused on collaboration and problem solving
  • Professional training and onboarding package

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